We use a great deal of images and to have them load, with just a file name and no image, is to say the least frustrating but when it takes weeks and constant ping pong support emails it becomes even more frustrating especially when you have to put up with idiots in their support centre who keep asking inane questions. In my office we have a 400Mps fibre pipe so it’s not a broadband problem as other services load extremely quickly, It’s a Dropbox problem.

It’s supposed to be a “key feature” of Dropbox Business but does not work properly. I travel a lot and I decided to shift to Dropbox Business, while also moving the content from my desktop to their so-called Business Selective Sync Service so that I could access gigabytes of content without clogging up my PC at home or my notebook. Now we are locked out of our Business Account because their password upgrade service is not working properly. We are a Dropbox Business account and several weeks ago there was an upgrade which resulted in all our content loading slowly and inefficiently. What has happened to Dropbox, first there were upgrades that resulted in content failing to load properly in particular image libraries.īut the biggest problem is their totally inefficient and often useless support via their so called ‘Zendesk’.

Dropbox support email